Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 27345
VM0027345Silvermember27345@example.test · +601110027345 · Preferred outlet: OPLUMO Outlet 10
FamilyDelivery
Consent Status
Opted In
Points Balance
1,196
Current loyalty balance
Lifetime Spend
RM 1,496
Across 15 visits
Total Visits
15
Since 2025-12-31
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
30d
2026-09-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,196 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-09 · OPLUMO Outlet 10
Outlet purchase
2026-08-28 · Member activity · RM 82.50
App session
2026-08-16 · OPLUMO Outlet 10
Points credited
2026-08-04 · Member activity · RM 93.50
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 10
Outlet purchase
2026-07-11 · Member activity · RM 104.50
Points credited
2026-06-29 · OPLUMO Outlet 10
Outlet purchase
2026-06-17 · Member activity · RM 115.50