Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 27318
VM0027318Membermember27318@example.test · +601110027318 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted In
Points Balance
894
Current loyalty balance
Lifetime Spend
RM 1,118
Across 9 visits
Total Visits
9
Since 2026-01-25
Average Order Value
RM 143
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
113d
2026-06-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
894 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-18 · OPLUMO Outlet 17
Outlet purchase
2026-06-06 · Member activity · RM 107.25
App session
2026-05-25 · OPLUMO Outlet 17
Points credited
2026-05-13 · Member activity · RM 121.55
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 17
Outlet purchase
2026-04-19 · Member activity · RM 135.85
Points credited
2026-04-07 · OPLUMO Outlet 17
Outlet purchase
2026-03-26 · Member activity · RM 150.15