Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 02731
VM0002731Silvermember2731@example.test · +601110002731 · Preferred outlet: OPLUMO Outlet 12
WeekendApp User
Consent Status
Opted Out
Points Balance
1,045
Current loyalty balance
Lifetime Spend
RM 1,306
Across 23 visits
Total Visits
23
Since 2025-08-25
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
14d
2026-09-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,045 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 12
Outlet purchase
2026-09-13 · Member activity · RM 52.50
App session
2026-09-01 · OPLUMO Outlet 12
Points credited
2026-08-20 · Member activity · RM 59.50
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 12
Outlet purchase
2026-07-27 · Member activity · RM 66.50
Points credited
2026-07-15 · OPLUMO Outlet 12
Outlet purchase
2026-07-03 · Member activity · RM 73.50