Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 27294
VM0027294Membermember27294@example.test · +601110027294 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
238
Current loyalty balance
Lifetime Spend
RM 298
Across 9 visits
Total Visits
9
Since 2026-05-02
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
238 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 10
Outlet purchase
2026-09-11 · Member activity · RM 26.25
App session
2026-08-30 · OPLUMO Outlet 10
Points credited
2026-08-18 · Member activity · RM 29.75
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 10
Outlet purchase
2026-07-25 · Member activity · RM 33.25
Points credited
2026-07-13 · OPLUMO Outlet 10
Outlet purchase
2026-07-01 · Member activity · RM 36.75