Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 27290
VM0027290Membermember27290@example.test · +601110027290 · Preferred outlet: OPLUMO Outlet 6
LunchNew Joiner
Consent Status
Opted In
Points Balance
234
Current loyalty balance
Lifetime Spend
RM 294
Across 2 visits
Total Visits
2
Since 2026-04-12
Average Order Value
RM 155
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
162d
2026-04-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
234 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 6
Outlet purchase
2026-04-18 · Member activity · RM 116.25
App session
2026-04-06 · OPLUMO Outlet 6
Points credited
2026-03-25 · Member activity · RM 131.75
Win-back campaign delivered
2026-03-13 · OPLUMO Outlet 6
Outlet purchase
2026-03-01 · Member activity · RM 147.25
Points credited
2026-02-17 · OPLUMO Outlet 6
Outlet purchase
2026-02-05 · Member activity · RM 162.75