Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 02728
VM0002728Silvermember2728@example.test · +601110002728 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted In
Points Balance
1,051
Current loyalty balance
Lifetime Spend
RM 1,314
Across 39 visits
Total Visits
39
Since 2024-08-11
Average Order Value
RM 30
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
105d
2026-06-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,051 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-26 · OPLUMO Outlet 9
Outlet purchase
2026-06-14 · Member activity · RM 22.50
App session
2026-06-02 · OPLUMO Outlet 9
Points credited
2026-05-21 · Member activity · RM 25.50
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 9
Outlet purchase
2026-04-27 · Member activity · RM 28.50
Points credited
2026-04-15 · OPLUMO Outlet 9
Outlet purchase
2026-04-03 · Member activity · RM 31.50