Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 27266
VM0027266Membermember27266@example.test · +601110027266 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted In
Points Balance
741
Current loyalty balance
Lifetime Spend
RM 927
Across 18 visits
Total Visits
18
Since 2025-08-30
Average Order Value
RM 49
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
99d
2026-07-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
741 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-02 · OPLUMO Outlet 16
Outlet purchase
2026-06-20 · Member activity · RM 36.75
App session
2026-06-08 · OPLUMO Outlet 16
Points credited
2026-05-27 · Member activity · RM 41.65
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 16
Outlet purchase
2026-05-03 · Member activity · RM 46.55
Points credited
2026-04-21 · OPLUMO Outlet 16
Outlet purchase
2026-04-09 · Member activity · RM 51.45