Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 27250
VM0027250Membermember27250@example.test · +601110027250 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted Out
Points Balance
285
Current loyalty balance
Lifetime Spend
RM 357
Across 9 visits
Total Visits
9
Since 2025-12-10
Average Order Value
RM 42
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
159d
2026-05-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
285 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 17
Outlet purchase
2026-04-21 · Member activity · RM 31.50
App session
2026-04-09 · OPLUMO Outlet 17
Points credited
2026-03-28 · Member activity · RM 35.70
Win-back campaign delivered
2026-03-16 · OPLUMO Outlet 17
Outlet purchase
2026-03-04 · Member activity · RM 39.90
Points credited
2026-02-20 · OPLUMO Outlet 17
Outlet purchase
2026-02-08 · Member activity · RM 44.10