Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 27202
VM0027202Silvermember27202@example.test · +601110027202 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,030
Current loyalty balance
Lifetime Spend
RM 1,289
Across 13 visits
Total Visits
13
Since 2026-02-09
Average Order Value
RM 80
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
26d
2026-09-13
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,030 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 3
Outlet purchase
2026-09-01 · Member activity · RM 60.00
App session
2026-08-20 · OPLUMO Outlet 3
Points credited
2026-08-08 · Member activity · RM 68.00
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 3
Outlet purchase
2026-07-15 · Member activity · RM 76.00
Points credited
2026-07-03 · OPLUMO Outlet 3
Outlet purchase
2026-06-21 · Member activity · RM 84.00