Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 27142
VM0027142Goldmember27142@example.test · +601110027142 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted In
Points Balance
3,683
Current loyalty balance
Lifetime Spend
RM 4,604
Across 26 visits
Total Visits
26
Since 2025-02-10
Average Order Value
RM 165
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
156d
2026-05-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,683 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 11
Outlet purchase
2026-04-24 · Member activity · RM 123.75
App session
2026-04-12 · OPLUMO Outlet 11
Points credited
2026-03-31 · Member activity · RM 140.25
Win-back campaign delivered
2026-03-19 · OPLUMO Outlet 11
Outlet purchase
2026-03-07 · Member activity · RM 156.75
Points credited
2026-02-23 · OPLUMO Outlet 11
Outlet purchase
2026-02-11 · Member activity · RM 173.25