Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 27140
VM0027140Membermember27140@example.test · +601110027140 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
427
Current loyalty balance
Lifetime Spend
RM 535
Across 9 visits
Total Visits
9
Since 2026-04-25
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
23d
2026-09-16
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
427 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 9
Outlet purchase
2026-09-04 · Member activity · RM 48.75
App session
2026-08-23 · OPLUMO Outlet 9
Points credited
2026-08-11 · Member activity · RM 55.25
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 9
Outlet purchase
2026-07-18 · Member activity · RM 61.75
Points credited
2026-07-06 · OPLUMO Outlet 9
Outlet purchase
2026-06-24 · Member activity · RM 68.25