Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 02713
VM0002713Membermember2713@example.test · +601110002713 · Preferred outlet: OPLUMO Outlet 11
FamilyDelivery
Consent Status
Opted In
Points Balance
124
Current loyalty balance
Lifetime Spend
RM 155
Across 1 visits
Total Visits
1
Since 2026-08-29
Average Order Value
RM 126
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
23d
2026-09-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
124 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 11
Outlet purchase
2026-09-04 · Member activity · RM 94.50
App session
2026-08-23 · OPLUMO Outlet 11
Points credited
2026-08-11 · Member activity · RM 107.10
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 11
Outlet purchase
2026-07-18 · Member activity · RM 119.70
Points credited
2026-07-06 · OPLUMO Outlet 11
Outlet purchase
2026-06-24 · Member activity · RM 132.30