Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 27120
VM0027120Goldmember27120@example.test · +601110027120 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted In
Points Balance
2,921
Current loyalty balance
Lifetime Spend
RM 3,652
Across 21 visits
Total Visits
21
Since 2025-05-05
Average Order Value
RM 169
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
162d
2026-04-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,921 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 6
Outlet purchase
2026-04-18 · Member activity · RM 126.75
App session
2026-04-06 · OPLUMO Outlet 6
Points credited
2026-03-25 · Member activity · RM 143.65
Win-back campaign delivered
2026-03-13 · OPLUMO Outlet 6
Outlet purchase
2026-03-01 · Member activity · RM 160.55
Points credited
2026-02-17 · OPLUMO Outlet 6
Outlet purchase
2026-02-05 · Member activity · RM 177.45