Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 27112
VM0027112Membermember27112@example.test · +601110027112 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted In
Points Balance
189
Current loyalty balance
Lifetime Spend
RM 236
Across 3 visits
Total Visits
3
Since 2026-08-22
Average Order Value
RM 67
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
12d
2026-09-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
189 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 15
Outlet purchase
2026-09-15 · Member activity · RM 50.25
App session
2026-09-03 · OPLUMO Outlet 15
Points credited
2026-08-22 · Member activity · RM 56.95
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 15
Outlet purchase
2026-07-29 · Member activity · RM 63.65
Points credited
2026-07-17 · OPLUMO Outlet 15
Outlet purchase
2026-07-05 · Member activity · RM 70.35