Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 27105
VM0027105Goldmember27105@example.test · +601110027105 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted In
Points Balance
3,188
Current loyalty balance
Lifetime Spend
RM 3,986
Across 24 visits
Total Visits
24
Since 2025-04-04
Average Order Value
RM 162
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
139d
2026-05-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,188 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 8
Outlet purchase
2026-05-11 · Member activity · RM 121.50
App session
2026-04-29 · OPLUMO Outlet 8
Points credited
2026-04-17 · Member activity · RM 137.70
Win-back campaign delivered
2026-04-05 · OPLUMO Outlet 8
Outlet purchase
2026-03-24 · Member activity · RM 153.90
Points credited
2026-03-12 · OPLUMO Outlet 8
Outlet purchase
2026-02-28 · Member activity · RM 170.10