Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 02710
VM0002710Silvermember2710@example.test · +601110002710 · Preferred outlet: OPLUMO Outlet 8
App UserFamily
Consent Status
Opted In
Points Balance
981
Current loyalty balance
Lifetime Spend
RM 1,226
Across 8 visits
Total Visits
8
Since 2026-03-24
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
73d
2026-07-28
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
981 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 8
Outlet purchase
2026-07-16 · Member activity · RM 105.75
App session
2026-07-04 · OPLUMO Outlet 8
Points credited
2026-06-22 · Member activity · RM 119.85
Win-back campaign delivered
2026-06-10 · OPLUMO Outlet 8
Outlet purchase
2026-05-29 · Member activity · RM 133.95
Points credited
2026-05-17 · OPLUMO Outlet 8
Outlet purchase
2026-05-05 · Member activity · RM 148.05