Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 27099
VM0027099Membermember27099@example.test · +601110027099 · Preferred outlet: OPLUMO Outlet 2
WeekendApp User
Consent Status
Opted In
Points Balance
566
Current loyalty balance
Lifetime Spend
RM 708
Across 16 visits
Total Visits
16
Since 2025-08-01
Average Order Value
RM 47
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
164d
2026-04-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
566 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 2
Outlet purchase
2026-04-16 · Member activity · RM 35.25
App session
2026-04-04 · OPLUMO Outlet 2
Points credited
2026-03-23 · Member activity · RM 39.95
Win-back campaign delivered
2026-03-11 · OPLUMO Outlet 2
Outlet purchase
2026-02-27 · Member activity · RM 44.65
Points credited
2026-02-15 · OPLUMO Outlet 2
Outlet purchase
2026-02-03 · Member activity · RM 49.35