Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 27094
VM0027094Goldmember27094@example.test · +601110027094 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted Out
Points Balance
3,534
Current loyalty balance
Lifetime Spend
RM 4,418
Across 35 visits
Total Visits
35
Since 2024-10-28
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
99d
2026-07-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,534 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-02 · OPLUMO Outlet 14
Outlet purchase
2026-06-20 · Member activity · RM 79.50
App session
2026-06-08 · OPLUMO Outlet 14
Points credited
2026-05-27 · Member activity · RM 90.10
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 14
Outlet purchase
2026-05-03 · Member activity · RM 100.70
Points credited
2026-04-21 · OPLUMO Outlet 14
Outlet purchase
2026-04-09 · Member activity · RM 111.30