Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 27090
VM0027090Membermember27090@example.test · +601110027090 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted Out
Points Balance
884
Current loyalty balance
Lifetime Spend
RM 1,106
Across 19 visits
Total Visits
19
Since 2025-10-02
Average Order Value
RM 75
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
48d
2026-08-22
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
884 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 10
Outlet purchase
2026-08-10 · Member activity · RM 56.25
App session
2026-07-29 · OPLUMO Outlet 10
Points credited
2026-07-17 · Member activity · RM 63.75
Win-back campaign delivered
2026-07-05 · OPLUMO Outlet 10
Outlet purchase
2026-06-23 · Member activity · RM 71.25
Points credited
2026-06-11 · OPLUMO Outlet 10
Outlet purchase
2026-05-30 · Member activity · RM 78.75