Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 27081
VM0027081Membermember27081@example.test · +601110027081 · Preferred outlet: OPLUMO Outlet 1
FamilyDelivery
Consent Status
Opted In
Points Balance
713
Current loyalty balance
Lifetime Spend
RM 892
Across 8 visits
Total Visits
8
Since 2026-03-30
Average Order Value
RM 118
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
67d
2026-08-03
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
713 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 1
Outlet purchase
2026-07-22 · Member activity · RM 88.50
App session
2026-07-10 · OPLUMO Outlet 1
Points credited
2026-06-28 · Member activity · RM 100.30
Win-back campaign delivered
2026-06-16 · OPLUMO Outlet 1
Outlet purchase
2026-06-04 · Member activity · RM 112.10
Points credited
2026-05-23 · OPLUMO Outlet 1
Outlet purchase
2026-05-11 · Member activity · RM 123.90