Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 02708
VM0002708Silvermember2708@example.test · +601110002708 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,996
Current loyalty balance
Lifetime Spend
RM 2,496
Across 30 visits
Total Visits
30
Since 2025-03-30
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
36d
2026-09-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,996 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 6
Outlet purchase
2026-08-22 · Member activity · RM 57.75
App session
2026-08-10 · OPLUMO Outlet 6
Points credited
2026-07-29 · Member activity · RM 65.45
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 6
Outlet purchase
2026-07-05 · Member activity · RM 73.15
Points credited
2026-06-23 · OPLUMO Outlet 6
Outlet purchase
2026-06-11 · Member activity · RM 80.85