Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 27063
VM0027063Membermember27063@example.test · +601110027063 · Preferred outlet: OPLUMO Outlet 17
Birthday SoonLunch
Consent Status
Opted In
Points Balance
26
Current loyalty balance
Lifetime Spend
RM 33
Across 1 visits
Total Visits
1
Since 2026-08-12
Average Order Value
RM 27
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
40d
2026-08-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
26 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 17
Outlet purchase
2026-08-18 · Member activity · RM 20.25
App session
2026-08-06 · OPLUMO Outlet 17
Points credited
2026-07-25 · Member activity · RM 22.95
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 17
Outlet purchase
2026-07-01 · Member activity · RM 25.65
Points credited
2026-06-19 · OPLUMO Outlet 17
Outlet purchase
2026-06-07 · Member activity · RM 28.35