Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 27054
VM0027054Membermember27054@example.test · +601110027054 · Preferred outlet: OPLUMO Outlet 8
App UserFamily
Consent Status
Opted In
Points Balance
855
Current loyalty balance
Lifetime Spend
RM 1,070
Across 34 visits
Total Visits
34
Since 2024-08-31
Average Order Value
RM 34
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
175d
2026-04-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
855 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 8
Outlet purchase
2026-04-05 · Member activity · RM 25.50
App session
2026-03-24 · OPLUMO Outlet 8
Points credited
2026-03-12 · Member activity · RM 28.90
Win-back campaign delivered
2026-02-28 · OPLUMO Outlet 8
Outlet purchase
2026-02-16 · Member activity · RM 32.30
Points credited
2026-02-04 · OPLUMO Outlet 8
Outlet purchase
2026-01-23 · Member activity · RM 35.70