Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 02705
VM0002705Silvermember2705@example.test · +601110002705 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted In
Points Balance
1,658
Current loyalty balance
Lifetime Spend
RM 2,073
Across 41 visits
Total Visits
41
Since 2024-05-01
Average Order Value
RM 42
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
171d
2026-04-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,658 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 3
Outlet purchase
2026-04-09 · Member activity · RM 31.50
App session
2026-03-28 · OPLUMO Outlet 3
Points credited
2026-03-16 · Member activity · RM 35.70
Win-back campaign delivered
2026-03-04 · OPLUMO Outlet 3
Outlet purchase
2026-02-20 · Member activity · RM 39.90
Points credited
2026-02-08 · OPLUMO Outlet 3
Outlet purchase
2026-01-27 · Member activity · RM 44.10