Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 27041
VM0027041Membermember27041@example.test · +601110027041 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
784
Current loyalty balance
Lifetime Spend
RM 980
Across 26 visits
Total Visits
26
Since 2025-07-14
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
2d
2026-10-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
784 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 12
Outlet purchase
2026-09-25 · Member activity · RM 37.50
App session
2026-09-13 · OPLUMO Outlet 12
Points credited
2026-09-01 · Member activity · RM 42.50
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 12
Outlet purchase
2026-08-08 · Member activity · RM 47.50
Points credited
2026-07-27 · OPLUMO Outlet 12
Outlet purchase
2026-07-15 · Member activity · RM 52.50