Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 02704
VM0002704Membermember2704@example.test · +601110002704 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted In
Points Balance
738
Current loyalty balance
Lifetime Spend
RM 924
Across 6 visits
Total Visits
6
Since 2026-06-15
Average Order Value
RM 154
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
26d
2026-09-13
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
738 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 2
Outlet purchase
2026-09-01 · Member activity · RM 115.50
App session
2026-08-20 · OPLUMO Outlet 2
Points credited
2026-08-08 · Member activity · RM 130.90
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 2
Outlet purchase
2026-07-15 · Member activity · RM 146.30
Points credited
2026-07-03 · OPLUMO Outlet 2
Outlet purchase
2026-06-21 · Member activity · RM 161.70