Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 27024
VM0027024Silvermember27024@example.test · +601110027024 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted In
Points Balance
993
Current loyalty balance
Lifetime Spend
RM 1,242
Across 37 visits
Total Visits
37
Since 2024-07-05
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
178d
2026-04-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
993 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 12
Outlet purchase
2026-04-02 · Member activity · RM 30.75
App session
2026-03-21 · OPLUMO Outlet 12
Points credited
2026-03-09 · Member activity · RM 34.85
Win-back campaign delivered
2026-02-25 · OPLUMO Outlet 12
Outlet purchase
2026-02-13 · Member activity · RM 38.95
Points credited
2026-02-01 · OPLUMO Outlet 12
Outlet purchase
2026-01-20 · Member activity · RM 43.05