Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 02699
VM0002699Membermember2699@example.test · +601110002699 · Preferred outlet: OPLUMO Outlet 14
WeekendApp User
Consent Status
Opted Out
Points Balance
934
Current loyalty balance
Lifetime Spend
RM 1,168
Across 20 visits
Total Visits
20
Since 2025-07-03
Average Order Value
RM 52
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
121d
2026-06-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
934 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-10 · OPLUMO Outlet 14
Outlet purchase
2026-05-29 · Member activity · RM 39.00
App session
2026-05-17 · OPLUMO Outlet 14
Points credited
2026-05-05 · Member activity · RM 44.20
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 14
Outlet purchase
2026-04-11 · Member activity · RM 49.40
Points credited
2026-03-30 · OPLUMO Outlet 14
Outlet purchase
2026-03-18 · Member activity · RM 54.60