Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 26985
VM0026985Silvermember26985@example.test · +601110026985 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
2,275
Current loyalty balance
Lifetime Spend
RM 2,845
Across 23 visits
Total Visits
23
Since 2025-07-30
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
40d
2026-08-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,275 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 7
Outlet purchase
2026-08-18 · Member activity · RM 119.25
App session
2026-08-06 · OPLUMO Outlet 7
Points credited
2026-07-25 · Member activity · RM 135.15
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 7
Outlet purchase
2026-07-01 · Member activity · RM 151.05
Points credited
2026-06-19 · OPLUMO Outlet 7
Outlet purchase
2026-06-07 · Member activity · RM 166.95