Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 26982
VM0026982Goldmember26982@example.test · +601110026982 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
3,046
Current loyalty balance
Lifetime Spend
RM 3,808
Across 23 visits
Total Visits
23
Since 2025-03-28
Average Order Value
RM 133
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
164d
2026-04-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,046 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 4
Outlet purchase
2026-04-16 · Member activity · RM 99.75
App session
2026-04-04 · OPLUMO Outlet 4
Points credited
2026-03-23 · Member activity · RM 113.05
Win-back campaign delivered
2026-03-11 · OPLUMO Outlet 4
Outlet purchase
2026-02-27 · Member activity · RM 126.35
Points credited
2026-02-15 · OPLUMO Outlet 4
Outlet purchase
2026-02-03 · Member activity · RM 139.65