Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 26964
VM0026964Silvermember26964@example.test · +601110026964 · Preferred outlet: OPLUMO Outlet 3
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,091
Current loyalty balance
Lifetime Spend
RM 1,365
Across 24 visits
Total Visits
24
Since 2025-03-20
Average Order Value
RM 53
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
154d
2026-05-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,091 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 3
Outlet purchase
2026-04-26 · Member activity · RM 39.75
App session
2026-04-14 · OPLUMO Outlet 3
Points credited
2026-04-02 · Member activity · RM 45.05
Win-back campaign delivered
2026-03-21 · OPLUMO Outlet 3
Outlet purchase
2026-03-09 · Member activity · RM 50.35
Points credited
2026-02-25 · OPLUMO Outlet 3
Outlet purchase
2026-02-13 · Member activity · RM 55.65