Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 26946
VM0026946Membermember26946@example.test · +601110026946 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted In
Points Balance
566
Current loyalty balance
Lifetime Spend
RM 708
Across 17 visits
Total Visits
17
Since 2025-09-22
Average Order Value
RM 49
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
94d
2026-07-07
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
566 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-07 · OPLUMO Outlet 2
Outlet purchase
2026-06-25 · Member activity · RM 36.75
App session
2026-06-13 · OPLUMO Outlet 2
Points credited
2026-06-01 · Member activity · RM 41.65
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 2
Outlet purchase
2026-05-08 · Member activity · RM 46.55
Points credited
2026-04-26 · OPLUMO Outlet 2
Outlet purchase
2026-04-14 · Member activity · RM 51.45