Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 02694
VM0002694Goldmember2694@example.test · +601110002694 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted In
Points Balance
2,884
Current loyalty balance
Lifetime Spend
RM 3,606
Across 27 visits
Total Visits
27
Since 2025-01-16
Average Order Value
RM 166
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
163d
2026-04-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,884 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 9
Outlet purchase
2026-04-17 · Member activity · RM 124.50
App session
2026-04-05 · OPLUMO Outlet 9
Points credited
2026-03-24 · Member activity · RM 141.10
Win-back campaign delivered
2026-03-12 · OPLUMO Outlet 9
Outlet purchase
2026-02-28 · Member activity · RM 157.70
Points credited
2026-02-16 · OPLUMO Outlet 9
Outlet purchase
2026-02-04 · Member activity · RM 174.30