Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 02692
VM0002692Membermember2692@example.test · +601110002692 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
427
Current loyalty balance
Lifetime Spend
RM 535
Across 5 visits
Total Visits
5
Since 2026-07-17
Average Order Value
RM 104
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
12d
2026-09-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
427 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 7
Outlet purchase
2026-09-15 · Member activity · RM 78.00
App session
2026-09-03 · OPLUMO Outlet 7
Points credited
2026-08-22 · Member activity · RM 88.40
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 7
Outlet purchase
2026-07-29 · Member activity · RM 98.80
Points credited
2026-07-17 · OPLUMO Outlet 7
Outlet purchase
2026-07-05 · Member activity · RM 109.20