Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 26917
VM0026917Membermember26917@example.test · +601110026917 · Preferred outlet: OPLUMO Outlet 7
New JoinerHigh Value
Consent Status
Opted In
Points Balance
512
Current loyalty balance
Lifetime Spend
RM 640
Across 6 visits
Total Visits
6
Since 2026-07-06
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
5d
2026-10-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
512 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 7
Outlet purchase
2026-09-22 · Member activity · RM 74.25
App session
2026-09-10 · OPLUMO Outlet 7
Points credited
2026-08-29 · Member activity · RM 84.15
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 7
Outlet purchase
2026-08-05 · Member activity · RM 94.05
Points credited
2026-07-24 · OPLUMO Outlet 7
Outlet purchase
2026-07-12 · Member activity · RM 103.95