Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 26910
VM0026910Membermember26910@example.test · +601110026910 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted Out
Points Balance
286
Current loyalty balance
Lifetime Spend
RM 358
Across 7 visits
Total Visits
7
Since 2026-01-22
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
152d
2026-05-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
286 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 17
Outlet purchase
2026-04-28 · Member activity · RM 44.25
App session
2026-04-16 · OPLUMO Outlet 17
Points credited
2026-04-04 · Member activity · RM 50.15
Win-back campaign delivered
2026-03-23 · OPLUMO Outlet 17
Outlet purchase
2026-03-11 · Member activity · RM 56.05
Points credited
2026-02-27 · OPLUMO Outlet 17
Outlet purchase
2026-02-15 · Member activity · RM 61.95