Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 26908
VM0026908Platinummember26908@example.test · +601110026908 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
4,807
Current loyalty balance
Lifetime Spend
RM 6,009
Across 41 visits
Total Visits
41
Since 2024-08-05
Average Order Value
RM 123
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
75d
2026-07-26
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Platinum tier
Membership & rewards
Platinum member
4,807 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 15
Outlet purchase
2026-07-14 · Member activity · RM 92.25
App session
2026-07-02 · OPLUMO Outlet 15
Points credited
2026-06-20 · Member activity · RM 104.55
Win-back campaign delivered
2026-06-08 · OPLUMO Outlet 15
Outlet purchase
2026-05-27 · Member activity · RM 116.85
Points credited
2026-05-15 · OPLUMO Outlet 15
Outlet purchase
2026-05-03 · Member activity · RM 129.15