Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 26904
VM0026904Silvermember26904@example.test · +601110026904 · Preferred outlet: OPLUMO Outlet 11
High ValueWeekend
Consent Status
Opted In
Points Balance
1,362
Current loyalty balance
Lifetime Spend
RM 1,703
Across 38 visits
Total Visits
38
Since 2024-08-01
Average Order Value
RM 52
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
133d
2026-05-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,362 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 11
Outlet purchase
2026-05-17 · Member activity · RM 39.00
App session
2026-05-05 · OPLUMO Outlet 11
Points credited
2026-04-23 · Member activity · RM 44.20
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 11
Outlet purchase
2026-03-30 · Member activity · RM 49.40
Points credited
2026-03-18 · OPLUMO Outlet 11
Outlet purchase
2026-03-06 · Member activity · RM 54.60