Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 26899
VM0026899Membermember26899@example.test · +601110026899 · Preferred outlet: OPLUMO Outlet 6
WeekendApp User
Consent Status
Opted Out
Points Balance
420
Current loyalty balance
Lifetime Spend
RM 526
Across 13 visits
Total Visits
13
Since 2026-01-25
Average Order Value
RM 47
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
420 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 6
Outlet purchase
2026-08-17 · Member activity · RM 35.25
App session
2026-08-05 · OPLUMO Outlet 6
Points credited
2026-07-24 · Member activity · RM 39.95
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 6
Outlet purchase
2026-06-30 · Member activity · RM 44.65
Points credited
2026-06-18 · OPLUMO Outlet 6
Outlet purchase
2026-06-06 · Member activity · RM 49.35