Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 26890
VM0026890Membermember26890@example.test · +601110026890 · Preferred outlet: OPLUMO Outlet 14
LunchNew Joiner
Consent Status
Opted In
Points Balance
764
Current loyalty balance
Lifetime Spend
RM 955
Across 31 visits
Total Visits
31
Since 2025-03-21
Average Order Value
RM 26
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
27d
2026-09-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
764 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 14
Outlet purchase
2026-08-31 · Member activity · RM 19.50
App session
2026-08-19 · OPLUMO Outlet 14
Points credited
2026-08-07 · Member activity · RM 22.10
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 14
Outlet purchase
2026-07-14 · Member activity · RM 24.70
Points credited
2026-07-02 · OPLUMO Outlet 14
Outlet purchase
2026-06-20 · Member activity · RM 27.30