Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 26888
VM0026888Silvermember26888@example.test · +601110026888 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted In
Points Balance
1,900
Current loyalty balance
Lifetime Spend
RM 2,375
Across 42 visits
Total Visits
42
Since 2024-08-23
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
39d
2026-08-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,900 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 12
Outlet purchase
2026-08-19 · Member activity · RM 51.75
App session
2026-08-07 · OPLUMO Outlet 12
Points credited
2026-07-26 · Member activity · RM 58.65
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 12
Outlet purchase
2026-07-02 · Member activity · RM 65.55
Points credited
2026-06-20 · OPLUMO Outlet 12
Outlet purchase
2026-06-08 · Member activity · RM 72.45