Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02688
VM0002688Goldmember2688@example.test · +601110002688 · Preferred outlet: OPLUMO Outlet 3
High ValueWeekend
Consent Status
Opted In
Points Balance
2,553
Current loyalty balance
Lifetime Spend
RM 3,192
Across 41 visits
Total Visits
41
Since 2024-06-07
Average Order Value
RM 93
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
134d
2026-05-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,553 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-28 · OPLUMO Outlet 3
Outlet purchase
2026-05-16 · Member activity · RM 69.75
App session
2026-05-04 · OPLUMO Outlet 3
Points credited
2026-04-22 · Member activity · RM 79.05
Win-back campaign delivered
2026-04-10 · OPLUMO Outlet 3
Outlet purchase
2026-03-29 · Member activity · RM 88.35
Points credited
2026-03-17 · OPLUMO Outlet 3
Outlet purchase
2026-03-05 · Member activity · RM 97.65