Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 26877
VM0026877Platinummember26877@example.test · +601110026877 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted In
Points Balance
5,244
Current loyalty balance
Lifetime Spend
RM 6,556
Across 44 visits
Total Visits
44
Since 2024-08-01
Average Order Value
RM 167
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
25d
2026-09-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,244 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 1
Outlet purchase
2026-09-02 · Member activity · RM 125.25
App session
2026-08-21 · OPLUMO Outlet 1
Points credited
2026-08-09 · Member activity · RM 141.95
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 1
Outlet purchase
2026-07-16 · Member activity · RM 158.65
Points credited
2026-07-04 · OPLUMO Outlet 1
Outlet purchase
2026-06-22 · Member activity · RM 175.35