Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 02686
VM0002686Goldmember2686@example.test · +601110002686 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
3,237
Current loyalty balance
Lifetime Spend
RM 4,046
Across 35 visits
Total Visits
35
Since 2024-12-06
Average Order Value
RM 107
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
60d
2026-08-10
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
3,237 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 1
Outlet purchase
2026-07-29 · Member activity · RM 80.25
App session
2026-07-17 · OPLUMO Outlet 1
Points credited
2026-07-05 · Member activity · RM 90.95
Win-back campaign delivered
2026-06-23 · OPLUMO Outlet 1
Outlet purchase
2026-06-11 · Member activity · RM 101.65
Points credited
2026-05-30 · OPLUMO Outlet 1
Outlet purchase
2026-05-18 · Member activity · RM 112.35