Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 26852
VM0026852Membermember26852@example.test · +601110026852 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
323
Current loyalty balance
Lifetime Spend
RM 405
Across 2 visits
Total Visits
2
Since 2026-06-14
Average Order Value
RM 173
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
99d
2026-07-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
323 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-02 · OPLUMO Outlet 10
Outlet purchase
2026-06-20 · Member activity · RM 129.75
App session
2026-06-08 · OPLUMO Outlet 10
Points credited
2026-05-27 · Member activity · RM 147.05
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 10
Outlet purchase
2026-05-03 · Member activity · RM 164.35
Points credited
2026-04-21 · OPLUMO Outlet 10
Outlet purchase
2026-04-09 · Member activity · RM 181.65