Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 26847
VM0026847Silvermember26847@example.test · +601110026847 · Preferred outlet: OPLUMO Outlet 5
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
1,217
Current loyalty balance
Lifetime Spend
RM 1,522
Across 17 visits
Total Visits
17
Since 2025-09-23
Average Order Value
RM 78
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
93d
2026-07-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,217 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-08 · OPLUMO Outlet 5
Outlet purchase
2026-06-26 · Member activity · RM 58.50
App session
2026-06-14 · OPLUMO Outlet 5
Points credited
2026-06-02 · Member activity · RM 66.30
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 5
Outlet purchase
2026-05-09 · Member activity · RM 74.10
Points credited
2026-04-27 · OPLUMO Outlet 5
Outlet purchase
2026-04-15 · Member activity · RM 81.90