Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 26832
VM0026832Goldmember26832@example.test · +601110026832 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted Out
Points Balance
3,889
Current loyalty balance
Lifetime Spend
RM 4,862
Across 43 visits
Total Visits
43
Since 2024-09-13
Average Order Value
RM 116
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
0d
2026-10-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,889 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 7
Outlet purchase
2026-09-27 · Member activity · RM 87.00
App session
2026-09-15 · OPLUMO Outlet 7
Points credited
2026-09-03 · Member activity · RM 98.60
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 7
Outlet purchase
2026-08-10 · Member activity · RM 110.20
Points credited
2026-07-29 · OPLUMO Outlet 7
Outlet purchase
2026-07-17 · Member activity · RM 121.80