Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 26829
VM0026829Silvermember26829@example.test · +601110026829 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,378
Current loyalty balance
Lifetime Spend
RM 2,974
Across 25 visits
Total Visits
25
Since 2025-02-22
Average Order Value
RM 131
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
162d
2026-04-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,378 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 4
Outlet purchase
2026-04-18 · Member activity · RM 98.25
App session
2026-04-06 · OPLUMO Outlet 4
Points credited
2026-03-25 · Member activity · RM 111.35
Win-back campaign delivered
2026-03-13 · OPLUMO Outlet 4
Outlet purchase
2026-03-01 · Member activity · RM 124.45
Points credited
2026-02-17 · OPLUMO Outlet 4
Outlet purchase
2026-02-05 · Member activity · RM 137.55