Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 02682
VM0002682Silvermember2682@example.test · +601110002682 · Preferred outlet: OPLUMO Outlet 14
LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,879
Current loyalty balance
Lifetime Spend
RM 2,349
Across 39 visits
Total Visits
39
Since 2024-06-27
Average Order Value
RM 74
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
150d
2026-05-12
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,879 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 14
Outlet purchase
2026-04-30 · Member activity · RM 55.50
App session
2026-04-18 · OPLUMO Outlet 14
Points credited
2026-04-06 · Member activity · RM 62.90
Win-back campaign delivered
2026-03-25 · OPLUMO Outlet 14
Outlet purchase
2026-03-13 · Member activity · RM 70.30
Points credited
2026-03-01 · OPLUMO Outlet 14
Outlet purchase
2026-02-17 · Member activity · RM 77.70