Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 26813
VM0026813Silvermember26813@example.test · +601110026813 · Preferred outlet: OPLUMO Outlet 5
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,304
Current loyalty balance
Lifetime Spend
RM 1,631
Across 34 visits
Total Visits
34
Since 2025-02-19
Average Order Value
RM 61
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
3d
2026-10-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,304 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 5
Outlet purchase
2026-09-24 · Member activity · RM 45.75
App session
2026-09-12 · OPLUMO Outlet 5
Points credited
2026-08-31 · Member activity · RM 51.85
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 5
Outlet purchase
2026-08-07 · Member activity · RM 57.95
Points credited
2026-07-26 · OPLUMO Outlet 5
Outlet purchase
2026-07-14 · Member activity · RM 64.05